Privacy Policy
Last updated: 6 October 2026
At DIEUMAG Association, we attach the utmost importance to the protection of your personal data. We undertake to comply with the Cameroonian legislation in force on the protection of personal data.
1. Collection of personal data
We collect the following personal data when you use our website:
Identification data:
- Surname, first name
- Email address
- Phone number
- Company name
- Business sector
- Company size
Browsing data:
- IP address
- Browser type
- Pages visited
- Time spent on the site
- Origin (referrer)
Assessment data:
- Answers to the assessment questions
- Evaluation results
- Diagnostic history
2. Use of data
Your personal data is used to:
- Provide our services: Preliminary assessment, quotation requests, personalised support.
- Improve our website: Analysis of browsing behaviour to optimise the user experience.
- Communication: Sending newsletters, news and case studies (with your consent).
- Customer support: Handling contact requests and complaints.
- Security: Fraud prevention and securing our services.
3. Legal basis for processing
The processing of your personal data is based on:
- Your consent: For sending marketing communications and using non-essential cookies.
- Performance of the contract: For the provision of our services (assessment, quotation, support).
- Our legitimate interest: For improving our website and our services.
- Our legal obligations: To comply with Cameroonian legislation.
4. Data retention
Data retention periods are as follows:
- Account data: Kept for as long as the account is active, and for up to 3 years after the last activity.
- Assessment data: Kept for the user's history and for continuous improvement, for up to 5 years.
- Browsing data (cookies): 13 months maximum.
- Contact data: Kept for customer relationship follow-up, for 3 years after the last contact.
5. Your rights
In accordance with this legislation, you have the following rights:
Right of access
You may obtain confirmation that your data is being processed and access it.
Right to rectification
You may have your data rectified if it is inaccurate.
Right to erasure
You may request the deletion of your data under certain conditions.
Right to object
You may object to the processing of your data.
Right to data portability
You may receive your data in a structured format and transmit it to another data controller.
To exercise your rights: Contact our data protection officer at support@dieumag.com
6. Data security
We implement technical and organisational security measures to protect your data against unauthorised access, loss, destruction or alteration.
- Encryption of sensitive data
- HTTPS protocol
- Secure authentication
- Strict data access control
- Regular database backups
7. Data transfers
Your data may be transferred to third countries for hosting purposes. In such cases, we ensure that transfers are carried out in compliance with the applicable regulations.
8. Cookies
We use cookies to improve your experience on our website. You can consult our Cookie Policy for more information.
9. Changes to this policy
We reserve the right to amend this privacy policy. Amendments take effect as soon as they are published. We invite you to consult this page regularly.
For any question regarding our privacy policy, you may contact us at support@dieumag.com